As our client, you will have a right to expect that:

• You will be treated with respect
• You will receive a clear explanation of the service you will receive
• You will be clear about the goals and outcomes that you and your psychologist are working towards
• Your feedback on the progress towards those goals will shape the work you do with your psychologist
• You will receive a competent and professional service
• You will be treated confidentially and any limits to this confidentiality will be discussed with you